- Delivery Method
All of our products are delivered via email. Once your order is complete and payment has been received, you will receive an email with a download link for your SVG file. Please ensure that the email address you provide during checkout is accurate and up-to-date.
- Processing Time
Orders are typically processed within a matter of minutes or even seconds, depending on your payment method. In most cases, you should receive your download link immediately after completing your order. If you do not receive your download link within a few minutes, please check your spam folder or contact us for assistance.
- Refunds and Exchanges
Since our products are digital files, we do not offer refunds or exchanges once an order has been completed and the SVG file has been delivered. However, if you experience any issues with your download or have other concerns, please contact us and we will do our best to assist you.
- Technical Support
We are happy to provide technical support for any issues you may encounter with your SVG file. If you have trouble opening or using the file, please contact us and we will be glad to assist you.
We hope this shipping policy provides you with all the information you need to make your purchase with confidence. If you have any additional questions or concerns, please don't hesitate to contact us.